AI-Powered Ticket Routing

Route Support Tickets to Product Automatically

Connect Zendesk or Intercom, let AI classify feature requests, and watch them land in Linear or Jira — without lifting a finger.

Start Free Trial — $45/moLearn More
Zendesk & Intercom
Integrations
Linear & Jira
Auto-routing
GPT-4 Powered
Classification

Simple Pricing

Pro Plan
$45
/month · cancel anytime
  • ✓Unlimited ticket classifications
  • ✓Zendesk + Intercom webhooks
  • ✓Linear + Jira auto-routing
  • ✓Dashboard & routing rules
  • ✓Email support
Get Started

14-day free trial · No credit card required

FAQ

Which support platforms are supported?
TicketRouter integrates with Zendesk and Intercom via webhooks and REST APIs. More platforms are on the roadmap.
How accurate is the AI classification?
We use GPT-4 with a fine-tuned prompt trained on thousands of support tickets. Accuracy typically exceeds 92% for feature request detection.
Can I customize routing rules?
Yes. The dashboard lets you define rules by keyword, product area, or confidence threshold to control exactly where tickets are routed.